Returns and Refunds Policy

Thank you for shopping at wp-buy.com.

Please read this policy carefully. This is the Return and Refund Policy of wp-buy.com.

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Digital products:

We issue refunds for digital products within 60 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Additional non-returnable items:

* Downloadable software products if purchased before more than 60 days

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable):

Once your return is received and inspected. We will notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

When we accept your refund request?

  1. When the item doesn’t work for you
  2. When the item isn’t compatible with your website
  3. When you have some functions not working inside your item
  4. If you have an uncommon issue and can’t be solved

When we decline your refund request?

  1. When the item is working fine with you
  2. If the issue with the item is very common and can be solved.
  3. When you just don’t like the item
  4. When you want to stop using the item

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Contact us:

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: wp@wp-buy.com
  • By visiting this page on our website: https://www.wp-buy.com/support-center/